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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crissy Lancaster

March 22, 2024

5  out of  5
rating by Crissy Lancaster
"Great agent and great staff!"
We responded:
"Thank you!!!"
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Joe Lewis

February 9, 2024

5  out of  5
rating by Joe Lewis
"Best in the city"
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Jennifer Fortson

November 23, 2023

5  out of  5
rating by Jennifer Fortson
"Very friendly people, approachable, seems to be genuinely concerned about my insurance needs, informative, glad I chose them for my insurance needs"
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Joyce Johnson

February 22, 2023

5  out of  5
rating by Joyce Johnson
"Wonderful people. Friendly, helpful, and kind"
We responded:
"Thank you!"
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Don Crawford

January 25, 2023

5  out of  5
rating by Don Crawford
"Experienced and very helpful without being pushy"
We responded:
"Thank you!!! Happy to be of service"
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Leonard Brooks

December 13, 2022

5  out of  5
rating by Leonard Brooks
"Great bundles"
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Ashley

June 14, 2022

5  out of  5
rating by Ashley
"Been with Mrs. Ladd for years now…when you need anything just call and they will go beyond to help. Very friendly."
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James Nelson

August 1, 2021

5  out of  5
rating by James Nelson
"Very professional and detailed all around. Best service and experience ever."
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Veronica Rhodes

December 22, 2020

5  out of  5
rating by Veronica Rhodes
"Professional,helpful,courteous."
We responded:
"Thank you!"
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Debra Terrell

September 22, 2020

5  out of  5
rating by Debra Terrell
"It was very pleasant."
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Michael Frazier

January 15, 2020

4  out of  5
rating by Michael Frazier
"Very nice people who I can depend"
Profile photo of Cynthia Hinton-Mims

Cynthia Hinton-Mims

August 21, 2019

5  out of  5
rating by Cynthia Hinton-Mims
"Very courteous, caring service. Treats her clients like family making sure the coverage you have is accurate, adequate, and cost-effective."
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Robert Turner Sr

March 15, 2019

4  out of  5
rating by Robert Turner Sr
"All policysare crooks. After you finally a policy, you get a policy that is different"
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Maj Life

July 26, 2017

5  out of  5
rating by Maj Life
"Very nice staff"